Our help pages weren't helpful? No worries, we love to hear from you and usually respond within hours unless you catch us before 6 a.m. or after 9 p.m. California time. Drop us a line at help@smugmug.com for a fast response from a genuinely friendly person.
Gushing and Griping
You're passionate about your pictures, and we're passionate about hearing your comments - good and bad. If you want to send us a testimonial like, "I swear, SmugMug is now like a new religion with me. 'You guys/gals ROCK!' Or give us a warning like, "I will hunt you down and give you a knuckle sandwich if you sell your souls to AOL or Microsoft," we'd love to hear it.
But if you're unhappy about our service or have suggestions for improvement, we'd really like to know.
Help us become great. Your feedback, complaints, and suggestions are like gold to us, so don't be shy!
Press contact
You're looking for Chris, the man whose hair is turning green, center right.
Just email help@smugmug.com and Chris will get back to you in a flash.
